Returns can be made for 30 days past the purchase of all regular priced items for a refund as long as items have not been worn and used. Refund amounts will be for the item's purchase price and taxes. Shipping costs are not refunded.
Exchanges can be made for 30 days past the purchase of all regular priced items as well. We will only supply a return shipping label for a product defect or shipping error.
Return labels will not be provided for items that were ordered in the wrong size. If you have sizing questions please refer to the sizing chart before placing your order.
Sales/Promo/Closeout items are non refundable. We will do our best if a size exchange is needed depending on availability but we will only refund store credit beyond that. Shipping costs will not be paid or refunded by 19nine.